FAQ

Home Luxe Studio is dedicated to “accessible luxury” – bringing premium home furnishings that blend style, comfort, and personality to homes worldwide. Our collections focus on transforming your space into a sanctuary of comfort and sophistication without the exclusive price tag.

We offer a comprehensive range of home furnishings and decor items including:

• 100% Cotton Bedding and All Bedding collections
• Bathroom accessories, furniture, and supplies
• Home decor and wall art
• Furniture and garden collections
• Home fragrance and artificial plants
• Cushions, bean bags, and baking accessories
• BBQ grills and outdoor living items

Yes, our specialty bedding line features 100% cotton products designed for both comfort and durability. We focus on quality materials that enhance your sleeping experience while maintaining luxurious aesthetics.

Many of our collections are designed to coordinate beautifully together. We encourage browsing our “All Gallery” sections to discover curated looks that can help you create a cohesive design theme throughout your home.

Absolutely! We carefully select artificial flowers and plants that offer realistic textures and colors, providing the beauty of nature without the maintenance. They’re perfect for adding a touch of greenery to any space year-round.

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Yes, we use industry-standard encryption and security measures to protect your payment information. Your financial details are processed through secure payment gateways, and we never store your complete payment information on our servers.

Orders are processed quickly to ensure fast delivery. If you need to modify your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate changes if your order hasn’t yet entered the shipping process.

We ship globally to most countries, excluding certain remote areas and parts of Asia. During checkout, you’ll be able to see if we deliver to your location.

We offer two shipping methods:

• Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 days after dispatch
• Free Shipping: Available for orders over $50, delivered via EMS within 15-25 days after dispatch

All orders are processed within 1-2 business days before shipping.

Once your order ships, you’ll receive a confirmation email with tracking information. This allows you to monitor your delivery in real-time and plan accordingly for its arrival.

Our carriers will follow their standard delivery procedures, which may include leaving the package in a safe place, requiring a signature, or attempting redelivery. You’ll receive tracking information to help you coordinate the delivery based on your carrier’s specific policies.

We stand by our product quality, but if anything doesn’t meet your expectations, you have up to 15 days after receipt to initiate a return. For complete details, please refer to our Returns Policy.

To start a return, please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the process and provide return instructions.

Return shipping costs depend on the reason for return. For defective items or shipping errors, we’ll cover return shipping. For change-of-mind returns, customers are typically responsible for return shipping costs. Detailed information is available in our Returns Policy.