Privacy Policy

At Home Luxe Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website at dunelmhouseitem.com or make a purchase from our premium home furnishings collection.

Information We Collect

To provide you with our luxury shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information processed through our secure payment gateways. We do not store complete payment information on our servers.
• Browsing Information: Products you view, add to your cart, or wishlist, reflecting your interest in our premium home decor, bedding, garden furniture, and other collections.
• Technical Information: IP address, browser type, device information, and pages visited to enhance your browsing experience.
• Communication Data: Records of your interactions with our customer service team at [email protected].

How We Use Your Information

Your information helps us deliver the seamless, sophisticated experience that matches the quality of our products:

• Process your orders for our luxurious 100% cotton bedding, garden furniture, wall art, and other home furnishings
• Provide personalized recommendations based on your browsing preferences
• Communicate order confirmations, shipping updates, and customer service responses
• Improve our website functionality and product offerings
• Send marketing communications about new collections and promotions (with your consent)
• Prevent fraud and enhance the security of our payment systems

Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

• Service Providers: We partner with trusted third parties for payment processing (PayPal, credit card companies), shipping carriers, and IT services to facilitate your shopping experience.
• Legal Compliance: We may disclose information when required by law or to protect our rights, customers, or business operations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

As an international retailer serving customers worldwide (excluding certain remote areas and parts of Asia), we implement robust security measures:

• Industry-standard encryption technology to protect your sensitive information
• Secure payment gateways that meet global financial security standards
• Limited access to personal data to authorized personnel only
• Regular security assessments and updates to our systems
• Data retention only for as long as necessary to fulfill the purposes outlined in this policy

Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You can access and update your personal information through your account settings.
• Data Portability: You may request a copy of your personal data in a structured format.
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails.
• Account Deletion: You may request deletion of your account by contacting our customer service team.
• Cookie Controls: You can manage your cookie preferences through your browser settings.

Cookies and Tracking Technologies

To enhance your browsing experience and provide personalized service, we use cookies and similar technologies:

• Essential Cookies: Required for basic website functionality, including shopping cart and checkout processes.
• Analytical Cookies: Help us understand how customers interact with our website and improve our offerings.
• Preference Cookies: Remember your settings and preferences for future visits.
• Marketing Cookies: Used to deliver relevant advertisements based on your interests (with your consent).

You can control cookie settings through your browser, though this may affect certain website features.

International Data Transfers

As a global retailer, your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

Contact Us

Thank you for choosing Home Luxe Studio, where accessible luxury meets secure, convenient shopping.